Latest News:

Jackson talks at DPC on Email Preservation <read live tweets>

Global Mail - Canada: Confessions of an Inbox Obsessive <more>

Midlands Business News - Inefficient Email <more>

Inefficient email is costing companies <more> Full research paper <here>

Role of email in the distraction society - article by Damon Young <more>

Dr Jackson on New York Radio on email overload <listen> or read the article <more>

"Death by Email" - Records Management Society Conference 2009 <more>

The Oprah Magazine - "Email Tasks" Dec 08 <more>

Dr Jackson on Leicester Sound "Emails Taking Over Your Life?" interview - Mon 6th Oct <more>

View Magazine - "Email – essential office tool or costly communication?" <more>

Birmingham Post - "New ways for malicious software to land on your computer" <more>

Guardian article - "Breaking the email compulsion"  <more>

The Sydney Morning Herald article - "Email becomes a dangerous distraction" <more>

Dr Jackson on BBC Radio Essex "You Have Email" interview - Sat 12th April

Dr Jackson on BBC Breakfast - "How to stop e-mails taking over your day" <watch>

Dr Jackson appears in The Money Programme's "Email is Ruining My Life" BBC2 7th March 2008 at 19:00 <more>

E-mail is ruining my life! Article feature Tom Jackson <read>

What you had to say about email problems <read the debate>

Guardian article - "Email 'a broken business tool' as staff spend hours wading through inboxes" <read>

Staff email use is costing UK businesses millions of pounds finds Loughborough University research <more>

Dr Jackson explains how to Find Experts via email <more>

Research Team and Projects

This is our research team and a summary of the research we are currently undertaking:

Dr Thomas Jackson





Prof. Thomas Jackson

- Email Communication.

- Knowledge Management within Industry.

- Managing Big Data with Ontologies

- Trying to adapt Autopoiesis to establish a KM framework.

- The impact of email on employees (stress)

- Do employees manage their inbox efficiently?



PhD Students

Awaiting Picture Laura Marulanda-Carter (started Oct 2009)
• The levels of stress caused from emails in the workplace and apply an email management software tool to reduce stress.


Anoud Anoud Bani-Hani (started Oct 2009)
• The aim of this research is to understand how information and knowledge management can be an effective tool in a SME. In particular how an ERP system can enhance access to information and knowledge, what training is required for the workforce given their initial skills <read more>.


Awaiting Picture Adam Steventon (started Oct 2009)
• Outcomes, Impacts and Measurements of Information and Knowledge Management


Awaiting Picture Ashley Cairns (started July 2010)
• Optimising efficiency in the information environment of the Leicestershire Constabulary


Awaiting Picture Tessa Lambri (started Dec 2010)
• Information Sharing & Business Process Re-Engineering in Partnership Working Within the Area of Safeguarding and Vulnerability


Awaiting Picture Lisa Carpenter (December 2011)
• Email classification and categorisation at The National Archives


Mike Hurst

Mike Hurst

(started December 2011)
• Emotion related to information retrieval


David Gerrard - Dr Thomas Jackson David Gerrard (started October 2012)
• Epiphany: an intelligent agent to measure how inspired the public are by art and culture.


Awaiting Picture Ejovwoke Onojeharho (started October 2012)
• Knowledge Technologies, Process and Cultures at the Amateur Swimming Association



Martin Sykora

Dr Martin Sykora

• EMOTIVE- Extracting the Meaning Of Terse Information in a geo-Visualisation of Emotion


Paul Parboteeah

Dr Paul Parboteeah

• Graphical Modelling of Predicting Demand and Participation of Swimmers - working with the ASA.

Visit Paul's <web site>.


Dr Suzanne Elayan

• EMOTIVE- Extracting the Meaning Of Terse Information in a geo-Visualisation of Emotion: Ontology development


Picture New Post (Feb 2013 – Jan 2018)
• Adaptive Informatics for Intelligent Manufacturing (AI2M)

This proposal brings together a cluster of academic and industrial practitioners in information science and manufacturing to research and develop an on-demand, intelligent product lifecycle service system for increased yield for products and processes that can bridge the information gaps associated with inefficient supply chain integration and the lack of knowledge on product usage throughout design, development and operational lifecycles. The outcomes of this project will have application across a diverse range of industrial sectors, for both those consortium members already identified (aerospace, automotive, defence, R3 (i.e. reuse, recycle and remanufacture) and other manufacturing and service companies alike.