Dr Jackson's Research

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  Did you know...  

70% of emails are attended to within 6 seconds of their arrival

The majority of email users suffer from email task overload which effects their productivity. There's a simple solution

Estimated 96 billion email messages are being sent everyday!

There is an estimated 1.2 billion email inboxes worldwide.

  Press Releases  
Role of email in the distraction society - article by Damon Young <more>

Dr Jackson on New York Radio on email overload <listen> or read the article <more>

"Death by Email" - Records Management Society Conference 2009 <more>

The Oprah Magazine - "Email Tasks" Dec 08 <more>

Dr Jackson on Leicester Sound "Emails Taking Over Your Life?" interview - Mon 6th Oct <more>

View Magazine - "Email essential office tool or costly communication?" <more>

Birmingham Post - "New ways for malicious software to land on your computer" <more>

Guardian article - "Breaking the email compulsion"  <more>

The Sydney Morning Herald article - "Email becomes a dangerous distraction" <more>

Dr Jackson on BBC Radio Essex "You Have Email" interview - Sat 12th April

Dr Jackson on BBC Breakfast - "How to stop e-mails taking over your day" <watch>

Dr Jackson appears in The Money Programme's "Email is Ruining My Life" BBC2 7th March 2008 at 19:00 <more>

E-mail is ruining my life! Article feature Tom Jackson <read>

What you had to say about email problems <read the debate>

Guardian article - "Email 'a broken business tool' as staff spend hours wading through inboxes" <read>

Staff email use is costing UK businesses millions of pounds finds Loughborough University research <more>

Dr Jackson explains how to Find Experts via email <more>




Email Research - The Cost of EmailThe research has shown that following these guidelines will help improve email communication within your organisation.

Try them and see if they work for you....

Questions to ask yourself when writing an email:

1. Email is the most suitable communication medium for this message. If it is longer than two short paragraphs  should you meet face-to-face or call the recipient?

2. Is the email easy to read?

3. Is the email straight to the point?

4. Is the email totally relevant to the recipient(s)?

5. If it is an actionable email:
a. Does it state what action is expected of the recipient(s)?
b. Does it states when action is required of the recipient(s)?

6. The subject line should contain sufficient detail for:
a. The recipient(s) to assess the importance of the message
b. The recipient(s) to know what the message is about

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Dr Jackson's Research

Copyright Dr Thomas W Jackson. All rights reserved