Latest News:

Jackson talks Email Comms to German Newspaper

Jackson talks at DPC on Email Preservation <read live tweets>

Global Mail - Canada: Confessions of an Inbox Obsessive <more>

Midlands Business News - Inefficient Email <more>

Inefficient email is costing companies <more> Full research paper <here>

Role of email in the distraction society - article by Damon Young <more>

Dr Jackson on New York Radio on email overload <listen> or read the article <more>

"Death by Email" - Records Management Society Conference 2009 <more>

The Oprah Magazine - "Email Tasks" Dec 08 <more>

Dr Jackson on Leicester Sound "Emails Taking Over Your Life?" interview - Mon 6th Oct <more>

View Magazine - "Email – essential office tool or costly communication?" <more>

Birmingham Post - "New ways for malicious software to land on your computer" <more>

Guardian article - "Breaking the email compulsion"  <more>

The Sydney Morning Herald article - "Email becomes a dangerous distraction" <more>

Dr Jackson on BBC Radio Essex "You Have Email" interview - Sat 12th April

Dr Jackson on BBC Breakfast - "How to stop e-mails taking over your day" <watch>

Dr Jackson appears in The Money Programme's "Email is Ruining My Life" BBC2 7th March 2008 at 19:00 <more>

E-mail is ruining my life! Article feature Tom Jackson <read>

What you had to say about email problems <read the debate>

Guardian article - "Email 'a broken business tool' as staff spend hours wading through inboxes" <read>

Staff email use is costing UK businesses millions of pounds finds Loughborough University research <more>

Dr Jackson explains how to Find Experts via email <more>


Download my CV

Prof. Thomas Jackson joined the Computer Science Department at Loughborough University in January 2002, after completing a PhD on the ‘Cost Effectiveness of Electronic Communication’. Since 2002, Dr. Jackson has secured over £4.8m of research funding from EPSRC (Case for New Academics), Knowledge Transfer Partnership (formerly TCS), and industrial companies (Rolls-Royce and AstraZeneca)  and is currently supervising five PhD students and has published numerous research papers. He joined the Information Science Department as a Senior Lecturer at Loughborough University in February 2006 where he is continuing to undertake his research outlined on this web site. In March 2013 he was awarded his Chair in Information and Knowledge Management.

Nicknamed ‘Dr. Email’ by the media Tom and his research team work in two main research areas, Electronic Communication and Information Retrieval within the Workplace, and Applied and Theory based Knowledge Management. He has published more than 100 papers in peer reviewed journals and conferences. He is on a number of editorial boards for international journals and reviews for many more. He has given a number of keynote talks throughout the world. In both research fields Tom has, and continues to work closely with both private and public sector organisations throughout the world. He is currently working on many information and knowledge management research projects, including ones with The National Archives, Leicestershire County Council, Leicestershire City Council Amateur Swimming Association and the Leicestershire Constabulary.

Thomas Jackson became a Fellow of the British Computer Society in 2012.

He is an active member of the Loughborough University Knowledge Management Research Group, which comprises thirty academics from Computer Science, Information Science, Human Sciences, Business School, Civil Engineering, and Aeronautics. The group conducts research and consultancy in the areas of Knowledge Management tools and systems, human resources, organisational learning, culture, strategies, communities of practice, and intellectual capital. 

If you would like to find out more about the research we are doing or to take part then please contact us.

Address: Bridgeman Centre, Loughborough University, Loughborough, Leicestershire, LE11 3TU, UK.

Telephone: +44(0)1509 635666

Email: website 'at'

Other Interests

In 1999 I ran the London Marathon for the Pre-Eclampsia Charity raising over £1,000. I would like to thank everyone for their support.

I planned to develop a quirky page regarding going green and saving money. Planned additions: