Professor Tom Jackson

Tom Jackson (BSc, PhD, FBCS) is a Professor of Information and Knowledge Management and is the Associate Dean Research in the School of Business and Economics at Loughborough University. He has over 16 years’ experience of research and industrial consultancy and secured over £16M of research funding. His research areas are Electronic Communication and Information Retrieval, and Applied and Theory based Knowledge Management, including his Natural Language Processing Email Knowledge Extraction system (EKE) that has the world’s best f-ranking measure. In addition to this, his EMOTIVE project holds the world’s best f-measure for fine grained emotion detection. He is on a number of editorial boards for international journals and reviews for many more and has published more than 160 papers in peer reviewed journals and conferences.


Tom Jackson has given a number of invited keynote talks throughout the world. Funding sources for his research including EPSRC, Royal Society, EU H2020, Private (e.g. SAP), Public (e.g. Leicestershire Constabulary, The National Archives); KTPs and 3rd Sector (Amateur Swimming Association – predicting swimmer attendance) and won a number of prizes for his research, notable the research undertaken with Leicestershire Police and the implementation of Mobile Data Terminals in all Police Vehicles. He is currently working on the Robust Lifecycle Design and Health Monitoring for Fuel-Cell Extended Performance project; the Adaptive Informatics for Intelligent Manufacturing (AI2M) project; and the EU H2020 Toxi-Triage project.

We have also just launched our new book – Business Analytics: A Contemporary Approach

Jackson, T. W., & Lockwood, S. (2018). Business Analytics: A Contemporary Approach.

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The Connected Jungle and the Digital Tree