Since 1998 Professor Jackson has been researching email communication and has published a large number of papers on its impact and how to overcome email overload <read papers>. Other areas of research include, Knowledge Management, Information Overload and Information and since 2012 research into social media and Emotions. In particular how you can predict the outcome e.g. general elections, using just social media and our system EMOTIVE – <read more> about the projects
To read more about these projects…check out the menu under research.